Privacy Policy

Effective Date: April 7, 2026

Altered Pitch LLC ("we," "us," or "our") operates the Sellify GPT platform and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, applications, and services (collectively, the "Services").

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and business information when you create an account
• Billing and payment details when you subscribe to a paid plan
• Contact information for leads and customers that you import or enter into the platform
• Phone numbers you provide for the purpose of sending and receiving SMS messages and phone calls through our platform
• The content of SMS messages and call recordings made through our Services
• Any other information you choose to provide to us

We also automatically collect certain information when you use our Services, including IP address, browser type, device information, pages visited, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information, including purchase confirmations and invoices
• Facilitate SMS messaging and voice calls between you and your contacts through our platform
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. SMS and Messaging

Our platform enables users to send and receive SMS and MMS messages to their contacts. By using our messaging features, you acknowledge and agree to the following:

• You are solely responsible for obtaining proper consent from recipients before sending any messages through our platform
• All messages sent through our platform are transmitted via Twilio, a third-party communications provider, and are subject to Twilio's Acceptable Use Policy
• Message and data rates may apply to recipients of SMS messages
• Recipients may opt out of receiving messages at any time by replying STOP to any message
• We do not sell, share, or use end-user phone numbers or message content for advertising or marketing purposes unrelated to the Services
• Message frequency varies based on user activity and campaign settings

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With third-party service providers who perform services on our behalf, including Twilio (communications), payment processors, and hosting providers
• To comply with applicable laws, regulations, legal processes, or governmental requests
• To enforce our terms of service and other agreements
• To protect the rights, privacy, safety, or property of Altered Pitch LLC, our users, or the public
• In connection with a merger, acquisition, or sale of all or a portion of our assets

5. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and process. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Call recordings and message logs are retained for a period consistent with business and legal requirements and may be deleted upon account termination.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete the personal information we hold about you
• Opt out of receiving promotional communications by following the unsubscribe instructions in those messages
• Opt out of SMS messages at any time by replying STOP to any message received through our platform
• Request a copy of the personal data we have collected about you
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at privacy@alteredpitch.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our Services. You can manage your cookie preferences through your browser settings.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the effective date above. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Altered Pitch LLC
Email: privacy@alteredpitch.com
Website: alteredpitch.com