Effective Date: April 7, 2026
These Terms and Conditions ("Terms") govern your access to and use of the websites, applications, and services (collectively, the "Services") provided by Altered Pitch LLC ("we," "us," or "our"), including the Sellify GPT platform. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.
You must be at least 18 years of age and capable of forming a binding contract to use our Services. By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.
To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree to use the Services only for lawful purposes and in compliance with these Terms and all applicable laws and regulations. You agree not to:
The following terms apply specifically to the SMS and text messaging features of our Services. By using the messaging features of Sellify GPT, you agree to the following:
Program Description: Sellify GPT provides a business messaging platform that enables users to send marketing, promotional, informational, and transactional SMS and MMS messages to their contacts and customers.
Consent: You are solely responsible for obtaining proper prior express written consent from each recipient before sending any marketing or promotional messages through our platform, as required by the TCPA and CTIA guidelines. You must maintain records of all consent obtained. Consent must be freely given and must not be a condition of purchasing any goods or services.
Message Frequency: Message frequency varies based on your campaign settings and business activity. You must clearly disclose the expected message frequency to your recipients at the time of opt-in.
Message and Data Rates: Message and data rates may apply to messages sent and received through our platform. Standard carrier messaging and data fees apply to all recipients. Neither Altered Pitch LLC nor Sellify GPT is responsible for charges incurred by message recipients from their wireless carriers.
Opt-Out: Recipients may opt out of receiving messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. Upon receipt of an opt-out request, no further messages will be sent to that recipient unless they re-subscribe. You agree not to send messages to any individual who has opted out.
Help and Support: Recipients may text HELP to any message to receive customer care contact information. For assistance with the messaging program, contacts may also email support@alteredpitch.com.
Supported Carriers: Messages are delivered through major U.S. wireless carriers including AT&T, T-Mobile, Verizon, and other participating carriers. Carrier availability is not guaranteed, and delivery may vary based on carrier policies, network conditions, and recipient device capabilities.
Compliance: You agree to comply with all applicable laws and regulations governing SMS and text messaging, including the TCPA, CTIA Short Code Monitoring Handbook, CTIA Messaging Principles and Best Practices, and all applicable wireless carrier policies. Failure to comply may result in immediate suspension or termination of your account.
Certain features of the Services require a paid subscription. By subscribing to a paid plan, you agree to pay the applicable fees as described at the time of purchase. Subscription fees are billed in advance on a recurring basis and are non-refundable except as required by law. We reserve the right to change our fees upon reasonable notice. Usage-based charges, including those for SMS messages, voice minutes, and AI features, are billed based on actual usage at the rates specified in your plan.
The Services and all associated content, features, and functionality, including but not limited to software, text, graphics, logos, and trademarks, are owned by Altered Pitch LLC and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your business purposes in accordance with these Terms.
You retain ownership of any content you upload, submit, or transmit through the Services ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and store your User Content solely as necessary to provide and improve the Services. You represent and warrant that you have the right to submit all User Content and that it does not violate any third party's rights.
Our Services integrate with third-party providers, including Twilio for SMS and voice communications, payment processors for billing, and other service providers. Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the actions, content, or policies of any third-party service providers.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT GUARANTEE THE DELIVERY OF ANY SMS OR MMS MESSAGES, AS DELIVERY IS SUBJECT TO CARRIER NETWORKS AND POLICIES BEYOND OUR CONTROL.
TO THE FULLEST EXTENT PERMITTED BY LAW, ALTERED PITCH LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Altered Pitch LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or related to your use of the Services, your violation of these Terms, your violation of any applicable law or regulation (including TCPA and CTIA guidelines), or your infringement of any third party's rights.
We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease. You may terminate your account at any time by contacting us. Provisions that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the effective date. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Services shall be resolved in the state or federal courts located in Texas.
If you have any questions about these Terms, please contact us at:
Altered Pitch LLC
Email: legal@alteredpitch.com
Website: alteredpitch.com